SenqoSenqo

WhatsApp AI customer service that you can trust.

Your customers get fast first replies, and your team takes over when the AI is unsure. Built with the latest frontier models and strong agentic practices, Senqo helps you scale support with lower risk. Try it free for 30 days before subscribing.

What it can do

✨ Core product capabilities

Easy Setup

Use your current number and scan a QR code to connect — just like WhatsApp Web. No new number needed.

Shared Inbox

One team inbox for all WhatsApp conversations, with history, search, labels, and filters.

AI-Human Handoff

Let AI handle first replies, then take over any thread manually with full conversation context.

Multiple Agent Profiles

Create different agents and attach each one to a specific WhatsApp line or use case.

Skills & Context

Ground replies in company facts and reusable playbooks so agents follow your approved workflows.

Response Templates

FAQ-style answers for common questions — consistent wording, with translation when needed.

Smart Escalation

Define when the AI should hand off to a human, with clear rules and full context preserved.

Test Before Go-Live

Run agents in Testing mode on selected contacts so you can validate behavior before going live.

Scheduled Outreach

Schedule one-time or recurring messages to contacts or batches, with optional media.

API Access

Trigger WhatsApp tasks from your own systems with workspace API keys.

CRM Contacts

Keep a searchable contact directory with notes and metadata that stays linked across conversations.

Agent Tools

Let agents send messages, label chats, create tasks, and escalate to humans — all within a conversation.

Sendable Assets

Upload images, documents, and other files the agent can send when a customer asks for them.

Any LLM

Powered by OpenRouter — plug in the model that fits your quality, speed, and cost requirements.

Manual Replies & Media

Reply yourself with text or media when needed, with delivery confirmation on outbound messages.

Auto-Label Conversations

Agents classify threads with workspace labels so your team can filter and triage faster.

Team Workspace

Invite teammates by email and collaborate in one shared workspace.

Operator Insights

See what grounded each AI reply — templates, context, skills, and behavior — for easier review and tuning.

Live Inbox Updates

New messages and conversation changes appear in real time so your team stays in sync.

Connection Manager

Monitor each WhatsApp line with live status, phone details, and recent connection activity.

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